аЯрЁБс>ўџ 57ўџџџ4џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџьЅС5@ јП+bjbjЯ2Я2 /&­X­X  џџџџџџˆААААААА$ $ $ 8\ p $] Ж                м о о о о о о $ Ren А           АА             А  А  м     м     Р ААР   ” 0зэ7&иШ$   Р м - 0] Р г  гР Ф$шААААгАР                   $$   $ Justin Burns 20139 woodale ave, lynwood, il 60411  justinburns@ymail.com • (312)437-0087 Professional Profile Sales/Marketing/Supervisor Professional with over six years of experience in increasingly accountable positions as a sales representative. Reputation for quality performance with strong communication, problem solving, persuasive presentation, and management skills. Proven abilities in customer relationship retention and quickly achieving sales quotas. Effective in utilizing time and resource management skills to successfully market products for various types of business entities. Areas of Expertise • Computer proficient • Sales/Customer Service • Consultative Sales • Problem Solving/Troubleshooting • New Product Introduction • Vendor and Client Relations • Credit and Collections • Top #1 in sales in country • Financial planning • Sales Presentations • Cost Estimating • Conflict Resolution • Experience Us Cellular , Lansing,IL 2006 to Present Sales Consultant/Supervisor Member of senior staff with full responsibility for strategic planning and all daily managment. Responsible for building relationships with customers and provide the highest level of customer satisfaction for customer retention. • Consistently maintained the highest customer retention rate with an average monthly quota at approximately 200%. Played an integral part in the department achieving several sales awards. • Went to company's director club 8 times in every quarter where the top sales associate in the nation attended. • Won "Sales Masters of the Year" company-wide award 8 times in 2 years. • Sold the most cell phone plans in 2007 in entire company across nation. • Continued to win over 20 awards at store level in only two year time frame. • Helped and aided in developing other associates to become top sales store in the company. Finansure Home Loans, Chicago,IL 2005 to 2006 Loan officer/Credit Analyst Evaluated applicant's loan request or a corporation's debt issue in order to determine the likelihood that the borrower will live up to his/her obligations. Also managed the relationship between front line managers and the client to ensure that they receive a quality service and quick response to requests for credit and sold loans and provided excellent customer service. • Promoted from loan officer to credit analyst become of performance. • Carefully spent a significant amount of time performing research functions to gather information related to the creditworthiness of applicants. • Set up budget plan for customers who couldn't meet certain criteria and directed in direction to get a loan. • Built a relationships to ensure teamwork and success on sales floor. Bank Financial, Calumet Park,IL 2004 to 2005 Banker look for sales opportunities to bring money into the bank by exceptional customer service skills. And offering great competetive banking product to fit needs. • Developed a top-performing sales team, focused on achieving and surpassing company goals and customer expectations for this banking company. • Offered financial advise to clients to help them save money in crisis. Education and Training Morraine Valley Community College, Palos Hills 2007 A.A., Business Administration Workshops and seminars on sales and credit information. Everyday reading of various books to enhance the knowledge and wisdom of my area. 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